Contact

Write to us.
We answer.

No outsourced support desk, no chatbot, no ticket number 48291. There are two of us, and we read everything ourselves.

💬 WhatsApp, the fastest +41 79 767 24 58 Second-guessing your flex at 10pm the night before a game? Write. We often answer straight from the locker room. ✉ Email contact@nephe.ch For orders, longer questions, clubs. Usually answered within 24 hours. ● Instagram @nephe.ch DMs open. It's also where we post new releases first.

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Leave us a message

It lands in exactly the same place. Just tell us what it's about, we'll get straight to the point.

Message received. We'll get back to you fast, promise.

What we get asked most

What we can help with

Picking your flex and curve

Tell us your weight, your playing style and your level, we'll tell you what to take. It's all explained on the technology page too.

Tracking your order

Give us your order number or the email you used, and we'll tell you where your parcel is.

Local pickup

You're in the area? We can arrange a pickup in La Chaux-de-Fonds. Write to us before ordering.

An issue with your stick

Tell us what happened, with a photo if you can. We look at every case, we don't play deaf.

Clubs, teams, shops

Ordering for several players?

A whole team, a junior program, a sports shop. We have terms for that, and we'd rather talk it through than deal with it via a form.

Write to us
NEPHE SNC

Les Foyards 46
2300 La Chaux-de-Fonds
Switzerland

Matisse & Pablo, La Chaux-de-Fonds